Shipping and Returns

We are currently unable to ship to Idaho, Nebraska, and South Dakota due to state CBD regulations.

  • Orders are shipped as quickly as possible. We try our best to fulfill orders within three business days of receiving them. During summer hours, we ship Monday - Wednesday to avoid delays during weekend transit that might create more opportunity for products to melt.
  • All orders are shipped by USPS Priority Mail. You will receive a confirmation and tracking email when your postage is printed and again upon delivery.
  • Orders should reach you within 3 business days once shipped
  • All chocolate orders are cold packed during summer months. Please feel free to reuse these cold pack items!
  • Order changes must be received by 10AM the following day after placing your order.

RETURNS

We accept returns of unopened merchandise within 30 days of purchase. Please contact us for return authorization. Postage paid by customer. Your refund will be processed as soon as the return package arrives. Please contact us at hey@hellogreater.com to start a return. 

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