We are currently unable to ship to Idaho, Nebraska, and South Dakota due to state CBD regulations.

• Orders are shipped as quickly as possible. We try our best to fulfill orders within 4-6 business days of receiving them.
• During summer hours, we ship Monday - Wednesday to avoid delays during weekend transit that might create more opportunity for products to melt.
• Expedited shipping will be required to hot locations during summer months
• All orders are shipped by UPS or USPS Priority Mail. You will receive a confirmation and tracking email when your postage is printed and again upon delivery.
• Orders should reach you within 1-5 business days once shipped
• All chocolate orders are cold packed during summer months. Please feel free to reuse these cold pack items!

RETURNS
Please inspect your products as soon as you receive them. We address return requests on a case by case basis. Please contact us at hey@hellogreater.com with any questions or concerns.